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Bold Approach. Big Impact.


Goal 2: Doing Public Sector Design

The Lab uses project-based learning to help government organizations conduct human-centered design projects that result in groundbreaking and innovative outcomes.

Design capabilities we have and build include:

  • User experience (UX) design
  • Service design
  • Product design
  • Program design
  • Policy design
  • Design strategy
  • Design research

Our ideal partner:

  • Is faced with a complex public sector challenge in need of new solutions
  • Is interested in developing internal design-focused capabilities within their team or organization
  • Has leadership committed to actively supporting the project
  • Dedicates staff to work side-by-side with The Lab team throughout the design process
  • Is invested in working through the implementation stages of the design process

Partnership Examples